AdeptAI Proficiency – Business Policies

1. Privacy Policy

AdeptAI Proficiency respects the privacy of our clients and their customers. We collect only the information necessary to provide AI automation and phone answering services. Any data processed through our systems, including call recordings, transcripts, or customer information, is used strictly for service functionality and improvement. We do not sell, share, or distribute client data to third parties unless required by law or necessary to provide the service. All data is stored using secure systems and industry-standard protections.

2. Data & AI Usage Policy

Our AI systems may process phone calls, messages, and customer inquiries to provide automated responses and assistance. Clients acknowledge that AI responses are generated automatically and should be reviewed periodically for accuracy. AdeptAI Proficiency works to ensure high reliability but cannot guarantee 100% accuracy in all automated responses.

3. Service Availability Policy

AdeptAI Proficiency aims to maintain 24/7 service availability. However, occasional downtime may occur due to maintenance, updates, or unforeseen technical issues. We work to resolve any interruptions as quickly as possible.

4. Client Responsibility Policy

Clients are responsible for:

  • Providing accurate business information for AI setup
  • Reviewing AI responses and workflows when requested
  • Ensuring their business complies with applicable laws and regulations

AdeptAI Proficiency is not responsible for issues caused by incorrect or outdated information provided by the client.

5. Payment & Subscription Policy

Services are billed according to the agreed service plan. Payments are due on the billing date listed in the client agreement. Failure to make payment may result in service suspension until the balance is resolved.

6. Cancellation Policy

Clients may cancel services with written notice according to the terms outlined in their service agreement. Any remaining balances must be paid before service termination.

7. Limitation of Liability

AdeptAI Proficiency provides AI automation tools designed to assist businesses. While we strive for accuracy and reliability, we are not liable for lost revenue, missed opportunities, or damages resulting from AI responses, system interruptions, or client misuse of the system.